Strategic Accounts Representative - Dallas-Fort Worth

Mercury Insurance Services, LLC • Dallas, TX

5d

About The Position

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!
Position Summary:
The primary job function of the Key Account Rep is to develop and implement business strategies that will lead to the profitable growth of an assigned group of high-opportunity agencies. This may be achieved through regular interaction with executive leadership of large national and regional brokers, agency groups, and independent agencies stretching across geographic boundaries. The Key Account Rep will be the primary liaison to these agencies, tasked with facilitating sales growth through training, analytics, and presentation of data on a regular basis.

Requirements

• Bachelor’s Degree required, Completion of CPCU, CIC, or advanced degree preferred
• Valid driver’s license and acceptable driving record (as determined by Company policy) required, along with ability to travel within assigned territory
• At least 5-8 years of experience with outside sales and marketing in the Property & Casualty Insurance industry
• Experience with managing or interacting with high premium volume agencies preferred Experience with managing or interacting with high premium volume agencies, National and regional brokers, or alternative distribution preferred
• Equivalent combination of education and experience
• Must have exceptional written and verbal communication skills to effectively collaborate and build relationships with agency staff and team members
• Skilled at analytical thinking and utilizing data to drive sales strategy
• Highly efficient and organized. Able to manage multiple complicated tasks simultaneously
• Must be able to interact professionally with executive leadership of large agencies and other team members to accomplish assigned tasks
• Must be able to communicate effectively to support Company policies on complex issues, offer technical guidance and facilitate training sessions as needed
• Must be able to work independently under minimal supervision to train agencies via the phone and in-person during on-site visits
• Must be able to travel by airline up to 20% of the time for company meetings or events
• Must be able to travel by automobile (when needed) for on-site visits to agencies
• Strong organization and time management skills
• Negotiating and mediating skills to achieve resolutions and explain Company policies
• Ability to analyze complex reports and multi-task assigned projects
• Exhibits leadership skills that are easily recognized by management and peers
• Must be proficient with Microsoft Office products
• Must be able to maintain a sedentary position for extended periods - Continuously (66%-100%)
• Must be able to communicate (electronically and telephonically) with team members, customers, and external parties. - Continuously (66%-100%)
• Must be able to operate and type on a computer, laptop, and/or other Company-issued electronic device for extended periods of time. - Continuously (66%-100%)
• Must be able to access and operate Company computer system, including preparing documents, entering data into computer system, and reading documents from a computer database or email system. - Continuously (66%-100%)

Nice To Haves

• Completion of CPCU, CIC, or advanced degree preferred
• Experience with managing or interacting with high premium volume agencies preferred Experience with managing or interacting with high premium volume agencies, National and regional brokers, or alternative distribution preferred

Responsibilities

• Presents data, makes proposals, and recommends business solutions to executive leadership of internal and external customers
• Collaborates with multiple internal departments to facilitate growth of assigned territory and promote overall corporate betterment.
• Exhibits superior sales and communication skills via a combination of virtual and in-person meetings
• Builds a strong network of influence across assigned territory and in the larger assigned channel.
• Provides feedback and recommendations to management concerning market conditions, service levels and effectiveness of Company programs
• Consistently assists management with special assignments outside of established responsibilities
• Participates in advanced studies through seminars/courses to contribute and apply expanded knowledge
• Assist with interviews and/or train newly hired employees as needed
• Establishes path to achieve semi-annual/annual production goals while managing profitability
• Reviews and monitors agent production reports, loss ratios, and holds performance discussions to improve and drive new business growth and monitor overall performance in managing agents in their assigned territory
• Professionally represents Mercury at tradeshows, conventions, and other events
• Interview and recruit agents for agency appointments. Analyzes and considers current business operations in order to develop a recommendation
• Shows ambition, initiative, and the ability to resolve a variety of complex issues with minimal supervision

Benefits

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees