Strategic Account Technology Strategist

Microsoft Corporation•Seattle, WA

48d

About The Position

Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Partners with customer and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business. Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts. Acts as the voice of the customer and internal advocate. Provides analysis of overall customer needs and advises internal teams on gaps that would benefit from Microsoft solutions. Contributes to the creation of trusted, long-term technical and business roadmaps for a strategic account. Identifies customer issues, creates demand, and identifies opportunities to uncover new solutions. Drives conversations with enterprise customers that present the strategic relationship between Microsoft technologies, products, and services compared with the competitor's solution. Orchestrates internal teams and partner ecosystem to ensure sufficient technical resources for demand generation, when appropriate. Contributes to global resource requirement availability, and understands how to allocate and create the appropriate resources for the project. Drives account planning and review for aligning with the quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives.

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 5+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 9+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
3+ years experience in digital transformation or using technology to drive customer business outcomes.
2+ years experience in business consulting, consultative selling, or change management.
3+ years experience leading technical, support, and/or partner teams.