Strategic Account Project Manager- Staples Promotional Products

Staples Inc. • Framingham, MA

1d

About The Position

Staples is business to business. You’re what binds us together.
While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
The Strategic Account Project Manager plays a pivotal role in driving sales growth within key strategic accounts by leading complex, high-impact initiatives from concept to execution. This role manages end-to-end project delivery—including product development, implementation, client-facing materials, and timelines—while ensuring alignment with client objectives and business goals.

Requirements

• 4+ years of experience in sales, project management, or operations.
• Excellent communication skills across in-person, virtual, and digital channels.
• Strong project management, time management, and attention to detail.
• Proficiency in Microsoft Office; SFDC and PromoSpot experience a plus.
• A strong desire to build a long-term career in sales and strategic account support.
• Passion for promotional products and brand-building solutions.
• Ability to operate independently while supporting multiple strategic accounts.
• Strong communication, organization, and problem-solving skills.
• Comfort working in a fast-paced, highly collaborative environment.

Nice To Haves

• Bachelor’s degree preferred; equivalent experience considered.
• Experience supporting strategic or enterprise-level accounts
• Exposure to promotional products, branded merchandise, or B2B sales environments.

Responsibilities

• Support Strategic Account Managers by driving complex, high-impact projects that fuel sales growth within key strategic accounts.
• Manage end-to-end project execution including product development, implementation, client-facing materials, and timelines.
• Partner cross-functionally with Sales, Marketing, Operations, Special Order teams, and vendors to deliver exceptional client outcomes.
• Lead planning and execution of Book & Go (BNG) initiatives, site sales, experiential opportunities, and limited-edition collections.
• Develop project trackers, ensure timely billing, and proactively troubleshoot issues related to invoicing, delivery, and execution.
• Travel as needed to support strategic sales efforts and client engagements.

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level