The Strategic Account Manager is responsible for managing, protecting and growing revenue through the sale of Henny Penny products and services to existing customers within an assigned set of accounts.
Meet or exceed annual sales goals
Identify and target revenue/growth opportunities within an assigned set of accounts; develop and implement a detailed strategic sales plan to maximize those revenue opportunities
Accurately forecast sales and develop relationships to ensure account stability
Identify key contacts and decision makers within a customer organization and develop strong trusted relationships with those contacts
Own the relationship with the customer and be responsible for the overall health/status of the relationship
Provide customer feedback to other parts of the organization regarding product and service issues
Negotiate/renegotiate contracts
Demonstrate an in-depth understanding of Henny Penny products and solutions including the ability to articulate competitive differentiators and our value proposition
Demonstrate in-depth knowledge of our competitors and competitive products in the market
Work collaboratively with other sales team members and cross functionally with other departments such as Marketing, Engineering, Product Strategy, etc.
Consistently use sales tools, particularly CRM, to improve customer relationships, streamline processes, boost revenue, and provide visibility for informed decision making
Model the Company values and expected behaviors
Perform other duties as assigned
Bachelor degree or equivalent experience required
4+ proven sales experience, preferably in the food service equipment industry
Proven success negotiating contracts and closing business
Strong verbal and written communication skills including the ability to present to an executive-level audience
Ability to effectively partner and collaborate across teams
Understanding and expertise in computer hardware and software including Windows XP, Excel, Outlook, PowerPoint, Word, and the Internet
Ability to travel up to 50% of the time
Ability to lift/carry laptop, iPad and other sales materials up to 25 lbs.
100% employee-owned company with an employee stock ownership plan (ESOP)
Annual company performance bonus in addition to base salary
Defined career paths
Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses
Competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays
Expanded onsite wellness clinic offering preventive care services at no cost to employee-owners
Access to a 24/7 fitness center with a variety of cardio and strength training equipment
Activities including department outings, holiday parties, and annual company-wide Thanksgiving Dinner