Strategic Account Manager

Puma North America • Bellevue, WA

268d

About The Position

Responsible for the representation and sale of PUMA products to Key Accounts, based upon brand priorities for each account while managing, developing, and building upon sustainable and profitable businesses and account partnerships. Own the full PUMA Footwear, Apparel and Accessory store business model on each respective Internet pure player channel retailer including (but not exclusive to) Amazon and Zappos Inc. Coordinate and prepare product sell-in presentations. Strong, strategic negotiation & presentation skills to drive influence, command attention, story tell, convince, gain support and close. Builds a strong case by linking PUMA product knowledge and know-how to customers' interests, needs and goals. Proactive account management: Formalized reporting and analysis of all retailer metrics, trends, insights-sales, inventory, gross margin, customer data-via vendor wholesale portals. Continual sales, forecast analysis to manage product replenishment life cycles, inventory models and rates of sale, using retailer data, trends/insights, and internal reporting, by account. Work in close partnership with the internal PUMA Cross-Functional Teams: Customer Service, Marketing, Merchandising, Planning, Sales Operations, Accounting, Credit to provide the highest level of “customer happy” service and product expertise from sell-in to on-site setup to sell-thru, driven by PUMA strategic goals. Identify opportunities to improve existing business, attack new business opportunities and quickly address business challenges/hurdles with well-thought-out solutions. Drive Best-In-Class user experience on each respective retailer's PUMA digital store; partnering to maximize ROI. Creative site/catalog brand content management and continuous walk the digital store; resolve all tactical issues. Monitor competitor's activities and performance; implementing strategies and tactics to compete. Serves as primary voice and advocate within the PUMA organization for their accounts. Knowledge and discipline to adhere to distribution guidelines and deadlines. Partner with PUMA licensees to execute Full Family, Head to Toe PUMA digital store.

Requirements

• BA/BS with concentration in Sales Management, Business Planning, Digital Marketing, or related areas preferred.
• 5-7 years of relevant experience with Sales, Ecommerce national accounts, & Amazon Ecommerce.
• Strong interpersonal skills to build lasting professional relationships.
• Impeccable communication skills (oral and written) to communicate effectively at all levels.
• Strong presentation skills to drive influence and close deals.
• Ability to meet tight deadlines and analyze a high volume of activity with attention to detail.
• Strong analytical and retail math skills.
• Very strong computer proficiency in MS Office: Excel, PowerPoint, Word.
• Ability to travel to accounts, regional/national sales meetings, and corporate offices (at least 15% of the time).

Responsibilities

• Represent and sell PUMA products to Key Accounts based on brand priorities.
• Manage, develop, and build sustainable and profitable business partnerships.
• Own the PUMA Footwear, Apparel, and Accessory store business model on Internet pure player channels.
• Coordinate and prepare product sell-in presentations.
• Conduct proactive account management with formalized reporting and analysis of retailer metrics.
• Perform continual sales and forecast analysis to manage product replenishment life cycles.
• Work closely with internal PUMA Cross-Functional Teams to provide high-level customer service.
• Identify opportunities to improve existing business and address challenges with solutions.
• Drive Best-In-Class user experience on retailer's PUMA digital store.
• Manage creative site/catalog brand content and resolve tactical issues.
• Monitor competitor activities and implement strategies to compete.
• Serve as the primary voice and advocate for accounts within the PUMA organization.

What This Job Offers

• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: Bachelor's degree