Strategic Account Manager

Elevance Health • Walnut Creek, CA

2d • Hybrid

About The Position

Strategic Account Manager Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. The Strategic Account Manager is responsible for the growth and retention of existing accounts to include upsells to a higher level of products/services based on business size and scope. Acts as a resource to team members and may assist with on-boarding of new sales associates. How will make an impact: Achieves retention and growth targets through expert execution of sales process. Cultivates deep trust-based relationships and develops comprehensive understandings of client needs and priorities. Acts as a consultative collaborative partner with brokers, consultants, and key decision makers. Develops strategic business plans to address broker and/or client needs. Conducts broker/agency education on pertinent topics. Acts as primary customer contact. Coordinates with internal partners to meet and exceed client expectations. Drives opportunities for additional growth and product sales. Be an industry and product expert at the local, state, and federal level; continuously updates knowledge in a rapidly changing environment. Provides consultative and strategic sales knowledge to Individual, Small and/or Large Groups with a solid understanding of client and company objectives. Acts as a resource to team members and may assist with on-boarding of new sales associates.

Requirements

• Requires a BA/BS and a minimum of 6 years of sales experience; or any combination of education and experience which would provide an equivalent background.
• Sales license required where necessary.

Nice To Haves

• Experience with office tools, cloud-based software, social media & collaboration tools strongly preferred.
• Ability to travel 25% of the time.
• Insurance experience strongly preferred.
• Account Management experience strongly preferred.
• Client facing experience strongly preferred.

Responsibilities

• Achieves retention and growth targets through expert execution of sales process.
• Cultivates deep trust-based relationships and develops comprehensive understandings of client needs and priorities.
• Acts as a consultative collaborative partner with brokers, consultants, and key decision makers.
• Develops strategic business plans to address broker and/or client needs.
• Conducts broker/agency education on pertinent topics.
• Acts as primary customer contact.
• Coordinates with internal partners to meet and exceed client expectations.
• Drives opportunities for additional growth and product sales.
• Be an industry and product expert at the local, state, and federal level; continuously updates knowledge in a rapidly changing environment.
• Provides consultative and strategic sales knowledge to Individual, Small and/or Large Groups with a solid understanding of client and company objectives.
• Acts as a resource to team members and may assist with on-boarding of new sales associates.

Benefits

• In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level