Strategic Account Manager

Dodge Construction Network•New York, NY

1d•Remote

About The Position

Dodge Construction Network (Dodge) is looking for a Strategic Account Manager to manage its strategic and high value relationships within the following industries: Finance, Insurance, Real Estate, and Consulting. In this role, you are solely responsible for expanding the relationship and related revenue within an established set of accounts. The Strategic Account Manager takes a consultative approach to identify and pursue the right opportunities and decision makers. Successful candidates have a proven long-term track record of retaining and growing revenue. In this role, your primary objectives are to retain and grow client revenue by delivering exceptional value through Dodge’s solutions. Success in this role requires strong consultative selling capabilities, deep product expertise, and disciplined account management. The ideal candidate is a quick study and can operate with limited day-to-day supervision. This is a full-time position and reports directly to the Regional Vice President, Enterprise Sales. Preferred Location This is a remote, home-office position with a preference for candidates located in the Eastern or Central time zone, with a strong preference to hire in the New York City or Chicago metro areas. Travel Requirements Expected travel is 40-50% for this role.

Requirements

Minimum of 5 years of proven success in consultative and solution-based selling, preferably within data, analytics, or technology solutions
Strong understanding of the financial, banking, institutional investor, insurance and real estate communities to effectively align solutions with client objectives and industry trends
Demonstrated track record of consistently meeting or exceeding monthly, quarterly, and annual revenue growth targets
Proven track record of operating in a multi-priority, fast paced environment
Proficient in Salesforce, with strong understanding of opportunity management, pipeline tracking, and order processing within a CRM environment
Skilled in Microsoft Office applications (Outlook, Word, Excel) with experience delivering client-facing presentations via Teams, Webex, or similar virtual platforms.
Exceptional communication skills—written, verbal, and presentation—including the ability to influence, persuade, and lead discussions with individuals and groups
Must possess a keen sense of attention to detail, organizational skills and proven customer management skills

Nice To Haves

A self-starter who is intuitive, curious, confident, tenacious, and bold in pursuing opportunities and growing revenue
Knowledge of commercial construction

Responsibilities

Drive revenue expansion and client retention:
Actively grow revenue within assigned accounts through upsell and cross-sell strategies, while ensuring high client satisfaction and retention
A core measure of success is the ability to consistently expand Dodge’s footprint across the client portfolio
Identify high-impact opportunities:
Pinpoint clients with the highest potential for growth and retention risk
Engage proactively with key decision-makers and influencers to open doors and deepen relationships
Master Dodge solutions:
Attain deep knowledge of Dodge’s full product suite and stay current on solution capabilities to serve as a trusted advisor
Be able to clearly articulate how each offering can address a client’s unique challenges and goals
Lead discovery and consultative selling:
Conduct thorough discovery to understand the client’s business, go-to-market strategy, workflows, and priorities
Deliver tailored, value-based solutions aligned to their objectives
Present the right combination of Dodge products and services based on client needs and demonstrate how they deliver measurable business impact
Manage the end-to-end client experience:
Serve as the client’s primary point of contact post-sale
Ensure a smooth onboarding, continued engagement, and a structured, proactive account management process
Build and maintain a strong expansion pipeline:
Maintain clear visibility into upsell/cross-sell opportunities, accurately forecast expansion revenue, and execute on a structured plan to meet or exceed assigned growth targets
Maintain CRM and reporting discipline:
Document all activities, insights, and opportunities in the designated CRM system
Deliver timely reports, updates, and forecasts to leadership with accuracy and clarity
Represent Dodge with professionalism:
Uphold Dodge’s brand and values in every interaction
Foster long-term client relationships built on trust, transparency, and performance