Strategic Account Manager
The Washington Post•Washington, DC
•Onsite
About The Position
The Washington Post is seeking a Strategic Account Manager to drive exceptional client relationships and ensure the seamless execution of custom advertising solutions. This role serves as the primary point of contact for clients, overseeing the development, implementation, and optimization of high-impact marketing campaigns across digital, print, social, and mobile platforms. You will collaborate with cross-functional teams and external partners to deliver innovative, data-driven advertising programs that meet—and exceed—client objectives.
Requirements
- 3+ years in account management, client services, media planning, or advertising project management
- Strong understanding of advertising, marketing, and media ecosystem trends
- Proven success executing large-scale campaigns, including budgets of $1M+
- Experience navigating renewals, upsells, and contract discussions
- Excellent communication skills, with confidence presenting to senior-level stakeholders
- Ability to manage complex projects both independently and collaboratively
- Proficiency in Excel, PowerPoint, and business productivity tools
- Experience with CRM, project management, and ad-serving platforms (Salesforce, Asana, Jira, Prisma, MediaOcean, etc.)
Nice To Haves
- Bachelor's degree in business, marketing, communications, or related field preferred
Responsibilities
- Act as the central point of contact for clients, ensuring clear communication and seamless project management
- Build trusted relationships with clients, agencies, internal teams, and third-party partners
- Lead the development, execution, and optimization of multi-platform advertising campaigns
- Develop a deep understanding of clients’ industries, business priorities, and competitive landscapes
- Provide ongoing post-sale support, including performance insights, strategic recommendations, and campaign troubleshooting
- Oversee project timelines, deliverables, and quality standards across all campaign components
- Advocate for client needs internally while balancing feasibility, efficiency, and The Washington Post’s strategic priorities
- Partner with Sales, Ad Operations, Product, Design, Content, and Social Strategy to deliver high-performance campaigns
- Analyze and interpret campaign data to optimize performance and inform strategic recommendations
- Deliver post-campaign reporting with insights, outcomes, and opportunities for continued partnership
- Identify renewal, upsell, and cross-sell opportunities across The Washington Post portfolio
- Support process improvements and best practices across account and project management
- Troubleshoot technical and campaign-related issues related to bidding, pacing, targeting, pricing, and optimization
- Collaborate directly with DSP and SSP partners when needed to resolve issues and enhance performance
Benefits
- Competitive medical, dental and vision coverage
- Company-paid pension and 401(k) match
- Three weeks of vacation and up to three weeks of paid sick leave
- Nine paid holidays and two personal days
- 20 weeks paid parental leave for any new parent
- Robust mental health resources
- Backup care and caregiver concierge services
- Gender affirming services
- Pet insurance
- Free Post digital subscription
- Leadership and career development programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
