Strategic Account Manager - Central Canada (39930)

Young Innovations

8d•$80,000 - $100,000•Remote

About The Position

At Young Innovations, we foster a dynamic environment where team members make an impact every day as part of a collaborative, inclusive culture. Together, we serve the dental profession and their patients, united in our mission of achieving a Lifetime of Oral Health™. We embrace diverse perspectives and encourage bold thinking, challenging traditional approaches with a bias for action. Whether you’re looking to expand your skills or grow your career, Young is here to support your goals and continuous learning. At Young, YOU are at the core of what we do. Position Overview: We are looking for a highly motivated and experienced Strategic Account Manager to join our team at Young Innovations. This role is ideal for someone who excels at building strong, long lasting relationships with key clients and partners. The successful candidate will be responsible for managing a portfolio of high value dental accounts, driving growth, and ensuring customer satisfaction through tailored solutions and strategic initiatives. You’ll like this role if: Building relationships Partnering with internal managers to create better value to our customers Why You’ll Love Working Here: Medium sized company, not too big, not too small, just enough to get things done and see your impact Did we say benefits? Full medical, dental, vision, RRSP, parental leave, paid holidays, paid time off, short & long term disability insurance, and more! Working in a fast-pace environment Who you’ll work with: This role reports to the Country Manager with a team of Strategic Account Managers What You’ll Do: Account Management Build and maintain strong, long term relationships with key distributor partners, ensuring satisfaction and loyalty Serve as the main point of contact for high-priority accounts, addressing their needs and concerns effectively Strategic Planning & Execution Develop customized account strategies to drive sales, identify growth opportunities, and improve overall account performance Work closely with distributors to understand their business needs and align our products and services to meet those needs Sales Growth & Retention Lead efforts to expand business with existing clients through upselling, cross selling, and identifying opportunities for new product introductions Ensure that clients achieve maximum value from our dental products and services, enhancing retention and satisfaction Client Consultation & Education Serve as a trusted advisor to dental practices, clinics, and other key accounts by providing expert guidance on dental products, industry trends, and best practices Collaboration with Internal Teams Partner with sales, marketing, customer service, and product development teams to ensure that client needs are met and exceeded Coordinate the execution of promotional campaigns, product launches, and training initiatives Performance Analysis & Reporting Monitor account performance, track KPIs, and provide regular reports on sales growth, and strategic objectives. Use data to drive improvements and recommend solutions for distributor success Contract Negotiation & Renewals Manage contract negotiations and renewals for strategic accounts (mid size groups), ensuring favorable terms for both the client and the company QualificationsWhat You’ll Bring: Minimum grade 12 education. A bachelor’s degree in business, healthcare, or a related field is preferred Proven experience in strategic account management, business development, or a related role within the dental or healthcare industry Strong knowledge of dental products, services, and technologies, with the ability to provide expert advice to clients Demonstrated success in managing high value accounts and driving revenue growth Excellent communication, presentation, and negotiation skills with the ability to influence and build trust with senior level clients Strong problem solving abilities, with the capacity to proactively address client issues and provide solutions Strong organizational and time management skills, with the ability to manage multiple accounts and priorities effectively Technical Skills Ability to analyze data, identify trends, and make strategic recommendations Proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite Compensation Range: $80,000 to $100,000 CAD plus bonus, car allowance, and expense account. The pay range reflects the minimum and maximum target for the position at the time of posting. Within the range, the compensation will be determined based on education/training, skill set, experience, and other organizational needs. Physical Requirements/Working Locations Office/Remote Environment This position is based in an office environment and is primarily sedentary in nature. It requires regular use of standard office equipment, including computers, phones, photocopiers, scanners, filing cabinets, and fax machines. Some roles may involve wearing a headset and sustained computer use for 8 or more hours per day. Employees may be required to sit, stand, or walk for extended periods, and occasional bending, lifting, or carrying items up to 50 pounds may be necessary. Young Innovations, Inc. is an Equal Opportunity Employer and E Verify participating employer.

Requirements

Minimum grade 12 education. A bachelor’s degree in business, healthcare, or a related field is preferred
Proven experience in strategic account management, business development, or a related role within the dental or healthcare industry
Strong knowledge of dental products, services, and technologies, with the ability to provide expert advice to clients
Demonstrated success in managing high value accounts and driving revenue growth
Excellent communication, presentation, and negotiation skills with the ability to influence and build trust with senior level clients
Strong problem solving abilities, with the capacity to proactively address client issues and provide solutions
Strong organizational and time management skills, with the ability to manage multiple accounts and priorities effectively
Technical Skills Ability to analyze data, identify trends, and make strategic recommendations
Proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite

Responsibilities

Account Management Build and maintain strong, long term relationships with key distributor partners, ensuring satisfaction and loyalty
Serve as the main point of contact for high-priority accounts, addressing their needs and concerns effectively
Strategic Planning & Execution Develop customized account strategies to drive sales, identify growth opportunities, and improve overall account performance
Work closely with distributors to understand their business needs and align our products and services to meet those needs
Sales Growth & Retention Lead efforts to expand business with existing clients through upselling, cross selling, and identifying opportunities for new product introductions
Ensure that clients achieve maximum value from our dental products and services, enhancing retention and satisfaction
Client Consultation & Education Serve as a trusted advisor to dental practices, clinics, and other key accounts by providing expert guidance on dental products, industry trends, and best practices
Collaboration with Internal Teams Partner with sales, marketing, customer service, and product development teams to ensure that client needs are met and exceeded
Coordinate the execution of promotional campaigns, product launches, and training initiatives
Performance Analysis & Reporting Monitor account performance, track KPIs, and provide regular reports on sales growth, and strategic objectives.
Use data to drive improvements and recommend solutions for distributor success
Contract Negotiation & Renewals Manage contract negotiations and renewals for strategic accounts (mid size groups), ensuring favorable terms for both the client and the company