Strategic Account Manager

BrightEdge • Chicago, IL

4d • $120,000 - $165,000

About The Position

We’re hiring a Strategic Account Manager to own and grow a portfolio of enterprise customers. In this role, you’ll serve as a trusted advisor to senior marketing leaders, ensuring BrightEdge delivers ongoing, quantifiable value and remains a critical part of their digital strategy. This is a quota-carrying role for someone who thrives in executive conversations, understands how to prove ROI, and takes pride in retaining and expanding long-term customer relationships.

Requirements

• 2+ years of closing experience in a quota-carrying SaaS Account Management or New Business role (MarTech experience strongly preferred)
• Proven track record of meeting or exceeding revenue targets, ideally tied to MRR, renewals, or expansion
• Comfort leading strategic conversations with senior executives and influencing stakeholders at multiple levels
• Strong presentation and storytelling skills, with the ability to translate data into clear business value
• Experience managing a sales cycle end-to-end using a CRM (Salesforce preferred)
• Excellent written and verbal communication skills, with strong organization and time-management abilities
• Bachelor’s degree required

Responsibilities

• Owning a book of business consisting of enterprise and mid-market BrightEdge customers, acting as their primary commercial point of contact
• Leading executive-level conversations with VP- and C-level marketing leaders to demonstrate value, align on outcomes, and secure renewals
• Proactively managing the full account lifecycle, including renewals, upsells, and expansion opportunities, including multi-threading and hunting within your accounts.
• Translating BrightEdge performance data into compelling narratives and presentations that clearly show ROI and business impact
• Partnering closely with Customer Success Managers to drive adoption, performance, and long-term customer health
• Consistently forecasting, managing, and closing against a monthly retention and expansion quota

Benefits

• Motivating, high-impact work that builds your career
• Medical, dental, and vision insurance with multiple package options
• 15-23 days PTO depending on tenure plus 10 paid holidays
• Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
• Discounted gym membership and fitness benefits
• No or low cost therapy and professional coaching sessions through Spring Health
• 4-6 weeks fully paid parental leave
• Pet wellness and insurance plans to keep your furry family healthy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees