Strategic Account Manager

Acumatica • Reston, VA

3d • $100,000 - $120,000

About The Position

As a Strategic Account Manager, you will be responsible for managing and growing relationships with our key enterprise clients. You will act as a trusted advisor, ensuring client satisfaction, driving adoption of our SaaS platform, and identifying opportunities for expansion. This role requires a strategic thinker with strong relationship-building skills, a deep understanding of SaaS solutions, and a proven track record of managing high-value accounts.

Requirements

• 5+ years of strategic partnerships, business development experience in the SaaS industry
• Proven experience and success in a Partner / Channel / Alliances role
• Demonstrable ability to achieve key revenue targets
• Ability to create and present GTM plans; drive internal and external alignment
• Demonstrated capabilities to leverage cross-functional support
• Result orientation and comfort with setting and achieving metrics & outcomes
• Experience working with enterprise clients in the ERP (plus)
• Knowledge of SaaS metrics (e.g., ARR, MRR, churn, LTV) and how they impact account strategy.

Nice To Haves

• Strong networking and relationship-building skills
• Excellent analytical and problem-solving skills
• Strong understanding of cloud requirements in the North American market
• Excellent verbal and written communication skills
• Self-motivated, organized, detail-oriented, and resourceful
• Project management expertise, strong planning skills

Responsibilities

• Act as the primary quarterback, for all Apex sales in construction space. This may involve co-selling activities with assigned partners.
• Develop and execute account plans to achieve revenue targets, including forecasting, pipeline management, and renewal strategies.
• Work closely with product, marketing, and customer success teams to deliver tailored solutions and resolve client challenges.
• Lead contract renewals, expansions, and negotiations to ensure mutually beneficial agreements.
• Stay informed about industry trends, competitor offerings, and client needs to position our solutions effectively.
• Provide regular updates on account health, risks, and opportunities to leadership using CRM tools (e.g., Acumatica CRM).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed