Strategic Account Manager, Strategic Partnerships

Arlo Technologies

1d•$120,000 - $160,000

About The Position

At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day. This is a high-visibility, high-impact role at the heart of Arlo's partner growth agenda. You will be a drive of success in Arlo’s strategic account relationships —working across the full lifecycle from commercial launch readiness through to long-term performance and growth. Sitting at the intersection of commercial, product, and operations, you will serve as Arlo's primary internal owner for these partnerships, ensuring cross-functional alignment across Engineering, Product, Marketing, Operations, and Legal — while building a trusted, senior relationship lead on the partner side. In this role you will be expected to actively drive partner outcomes, identify and mitigate risks, and translate partnership activity into measurable revenue impact.

Requirements

7-10 years of experience in strategic partnerships, account management, or a related field — ideally in IoT, SaaS, smart home, or connected security
Demonstrated success in managing complex, high-value enterprise or service provider partnerships with direct revenue accountability
Proven track record leading cross-functional initiatives and large-scale platform integrations, ideally in B2B2C or service provider environments
Experience managing programs across multiple disciplines including engineering, product, marketing, operations, and commercial teams
Commercially minded with the ability to connect day-to-day partnership activity to revenue outcomes and long-term business impact
Strong executive presence and communication skills — credible with senior stakeholders both internally and at partner organizations
A decisive, outcomes-oriented operator who can assess situations quickly, build alignment, and move at pace in fast-moving environments
High levels of personal accountability and ownership — a self-starter who can operate with autonomy and set the standard for others
Bachelor's degree required

Nice To Haves

Experience in large-scale service provider environments (cable, security, or telco) is a strong plus
MBA or relevant program management experience a plus
Ability and willingness to travel up to 50%

Responsibilities

Partner Ownership & Commercial Accountability
Own full accountability for forecasted revenue and commercial outcomes across your partnership portfolio
Proactively identify risks to revenue plans and drive corrective action with urgency and precision
Monitor partnership KPIs and health metrics, ensuring partners are on track to meet their commercial objectives
Identify and develop opportunities to deepen Arlo's value proposition with partners, driving retention and mutual growth
Cross-Functional Leadership & Launch Readiness
Drive cross-functional alignment across internal Arlo teams to deliver on partnership commitments and ensure readiness for commercial launches
Define and drive structured program governance across multiple workstreams, managing timelines, dependencies, and escalations
Ensure Arlo speaks with a single, consistent voice to its partners — and that commitments made are commitments kept
Leading with personal accountability, ensure effective account management process and structures that enable Arlo to scale its partner delivery model effectively
Stakeholder Management & Communication
Build and maintain deep, trusted relationships with senior stakeholders at partner organizations
Provide regular, structured updates to Arlo leadership on partnership health, launch progress, revenue trajectory, and risk/opportunity areas
Operate as an effective communicator across both technical and commercial contexts, able to translate complexity into clarity for varied audiences