Strategic Account Manager, RFID & Digital Solutions

Avery DennisonGreensboro, NC
4d$86,650 - $110,200

About The Position

We are seeking a data-driven commercial professional to join our RFID and Digital Solutions business. Moving beyond traditional account management, this role focuses on a strategic, insight-led approach to accelerate adoption and scale value across complex customer ecosystems. You will translate technical usage and commercial trends into actionable insights, pivoting customers from pilot phases into enterprise-wide, long-term digital partnerships.

Requirements

  • Education: Bachelor’s degree in Business, Engineering, Data Analytics, or a related field.
  • Experience: 5+ years in RFID, SaaS, IoT, or complex B2B technology-enabled solutions.
  • Technical: Advanced Excel skills; proficiency with BI tools (Power BI, Tableau) and CRM systems (Salesforce, SAP).
  • Communication: Proven ability to influence both technical stakeholders and executive leadership.

Nice To Haves

  • Experience with smart labels, traceability, or supply chain visibility.
  • Familiarity with retail, logistics, healthcare, or manufacturing use cases.
  • Background in sales enablement or commercial strategy.

Responsibilities

  • Analyze RFID adoption and usage across sites, SKUs, and applications to identify expansion opportunities.
  • Lead customers through the transition from limited deployments to enterprise-scale programs.
  • Develop data-backed recommendations that position RFID as a value-driving business solution.
  • Track sales performance, deployment metrics (read rates, exception rates), and customer ROI indicators.
  • Identify and mitigate churn risks or stalled deployments through proactive data monitoring.
  • Build dashboards and reporting tools to support account prioritization and opportunity sizing.
  • Equip Sales and Account Managers with customer-specific insights for executive-level reviews.
  • Support value-based selling by quantifying operational, inventory, and loss-prevention benefits.
  • Partner cross-functionally with Engineering, Operations, and Product teams to align commercial insights with technical roadmaps.
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