Strategic Account Manager - Data Center & Industrial

Carrier

119d

About The Position

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. This role requires the candidate to be able to identify service solution selling opportunities, work with key players within National & Regional Account customers, and develop key strategic C-Level relationships with Service & Aftermarket customers who have a National / Regional presence. The candidate will collaborate across the North America Field Operations organization, the Strategic Account Team Leaders (Carrier Factory), and other Carrier Corporation National Leaders to drive growth within their assigned accounts. As the Market Leader for Data Centers and Industrial, this candidate will act as the primary contact on all associated strategic customers and develop a professional relationship within their senior leadership to understand customer needs and meet those within the bounds of contracted scope. Additionally, this role will support daily interactions with our Strategic Account Data Center and Industrial Team and their customers to expand the relationship and grow our overall share of wallet.

Requirements

• Bachelor's Degree.
• 5+ years of engineering, sales and/or business development experience in the HVAC Industry.
• Ability to travel 30% Domestically.

Nice To Haves

• Bachelor’s degree in engineering, business.
• MA/MS degree in related field.
• Experience presenting to C-Suite level clientele.
• Advanced knowledge of the Industrial and Data Center market and those customers we interact with.
• High level of technical and financial expertise to effectively and independently assist field offices in selling Carrier Commercial equipment and service.
• Related professional certifications preferred.

Responsibilities

• Develop new business relationships with end-user clients while creating a business case to utilize Carrier Commercial Service and Aftermarket for service within their facilities and for replacement projects.
• Communicate with end-user decision-makers including C-Level executives, VP of Operations, Directors of Facilities and Engineering professionals.
• Maintain/expand relationships within assigned, existing client accounts as well as build new customer relationships.
• Act as a trusted advisor to customers.
• Prepare and negotiate complex sales contracts with a large number of accounts.
• Partner with field sales and service team members, operations, branch and regional leadership as necessary.
• Interact well with Field Management and support their business growth targets.
• Work directly with building owners to improve system reliability, reduce energy consumption and improve the indoor environment.
• Create and implement strategic sales strategies to successfully position Carrier as the preferred supplier to secure targeted projects in a competitive environment.
• Manage current Carrier buying group relationships to maximize service and aftermarket sales.
• Effectively perform needs assessments, develop/coordinate sales proposals and estimates, and presentations.
• Work with operations, finance, legal and other inside and outside resources as needed to facilitate the sale and negotiate a satisfactory contract.
• Prepare accurate and detailed sales activity reports, forecast reports, Sales Force updates and expense tracking.
• Participate in professional organizations to build a network of contacts to advance achievement of sales targets.
• Team sell with solutions partners to bundle solutions and expand Carrier participation in opportunities.
• Collect and analyze market data to call on current and potential customers.
• Support existing customer relationships and travel as necessary (estimated 30% travel).
• Coach and review the work of field level professionals.
• Influence others regarding policies, practices and procedures.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees