Strategic Account Executive

DoorDash USA • Dallas, TX

229d • $98,520 - $144,900

About The Position

As a Strategic Account Executive, you'll work directly with restaurants and hospitality groups, both on and off DoorDash’s delivery marketplace, to support the launch of our new In Store business and to bring the best local and regional merchants on to DoorDash's In Store platform! The Strategic Account Executive (SAE) will identify gaps in a restaurant's current in-store operations and marketing technology through in depth discovery then craft recommendations using the appropriate DoorDash Platform solution: including reservation, waitlist and table management, customer data platform, marketing automation, and more. This role is necessary to the success of empowering hospitality operators everywhere to excel, be inspired, and deliver magical experiences for both in store and off premise guests. You will add new restaurants to our In Store and Commerce Platform product suite and work with a cross functional DoorDash team to guarantee a smooth transition as they come on board and realize the value of the products we provide. The DoorDash Sales team is on a mission to redefine and reshape the hospitality industry for restaurant operators. DoorDash SAEs are trusted advisors and expert relationship-builders, approaching every conversation with potential partners in a consultative manner to identify their existing business challenges and thinking creatively to present the perfect solution.

Requirements

• 4+ years of sales experience with a majority in SaaS technology or other related field
• 2+ years of SMB and/or B2B sales experience
• Experience in an outside sales environment, leading an end-to-end sales cycle
• Natural curiosity about people, ability to build and maintain relationships and drive complex negotiations
• Strong verbal and written communication skills and well organized
• Knowledge of Excel, Sheets and Salesforce.com and related data skills to create sales presentations
• Experience in the restaurant, hotel or related full service hospitality industry

Responsibilities

• Run end-to-end sales process, with sales discovery, value selling, product solutions and complex pipeline management skills
• Excite both non-Doordash and our existing marketplace accounts on the potential to drive in store revenue through customer engagement
• Engage with strategic decision makers across a variety of buyer personas, including C-suite, VPs, Chefs and business owners, while customizing the story to fit their use case
• Speak to the overall suite of products that DoorDash offers and be able to sell upgrades, upsells, and cross-sells of DoorDash products
• Use internal data and enablement to customize a narrative that showcases forecasted revenue growth and streamlined operations through customized monthly packages to improve sales, growth, and brand perception
• Collaborate with our various cross functional sales teams to engage with target customers and negotiate and re-negotiate sales terms
• Be willing and able to travel across your region (up to 40%), while we offer flexible hours and options to work from home

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level