Strategic Account Executive

UnitedHealth Group • Boston, MA

242d • $60,000 - $130,000 • Remote

About The Position

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This position is responsible for the overall management of a book of business of fully-insured and self-funded Key Account customers. The Strategic Account Executive is accountable for the maintenance, growth, retention and profitability of existing business, the acquisition of new business on existing accounts, customer satisfaction and the strategic direction of assigned accounts. The SAE will develop strategic initiatives and business plans to meet customers' ever-changing needs and increase retention, satisfaction, and net-promoter scores. If you are located in Boston, MA, you will have the flexibility to work remotely*, as well as work in the office as you take on some tough challenges.

Requirements

• MA Insurance license
• 5+ years of strategic and consultative selling experience within the Insurance industry
• Experience working with brokers and consultants, especially for Key Account (100-5000 employee) groups
• Be visible in the market by meeting with Brokers and Customers in person quarterly to establish, cultivate, influence, and manage relationships

Nice To Haves

• Solid working knowledge of UHC's portfolio of products, marketing and managed care knowledge
• Solid working knowledge of business planning and financial / underwriting
• Proficiency in Microsoft Word, Excel and PowerPoint
• Proven excellent communications and interpersonal skills (internally/externally)
• Proven ability to navigate an often ambiguous and complex organization to resolve customer issues
• Proven solid negotiation and leadership skills
• Proven ability to create a strategic vision and plan its implementation
• Proven solid team player and Customer Focused
• Proven superior verbal, written and presentation skills

Responsibilities

• Forge relationships with key customers and consultants, and act as main contact for UnitedHealthcare and as 'CEO' of their account
• Renewing the customer year over year in the 100 - 5,000 lives segment
• Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention
• Develop and monitor client financial performance, including renewal planning and negotiation
• Act as account management team lead, providing direction and support as required
• Exceed objectives for customer and broker satisfaction, persistency, and for developing new business with existing accounts
• Secure new business through marketing and effective product and service expansion
• Work with Account Executives to win new business and to participate in finalist presentations and RFP activity
• Become a subject matter expert of products, service and technology for customers and brokers
• Demonstrate sales, marketing, and technical expertise in customer and broker meetings

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree