Strategic Account Executive TPA

UnitedHealth Group • New York, NY

270d • $60,000 - $130,000 • Remote

About The Position

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a UMR Strategic Account Executive, you'll create the strategic retention and growth plan for customers with the goal of serving and renewing accounts. You'll merge your business savvy and relationship skills to become an extension of the customer's business. Position in this function is responsible for the development and maintenance of business relationships of assigned customers. Serves in a consultative capacity to ensure customer satisfaction, retention, contract renewal, revenue maintenance, and adding additional lines of business. Provides consultative input in the design of a customer's benefit plan(s) and health and welfare strategy through the relationships established with customers and brokers.

Requirements

• State health insurance license
• Life insurance licenses, or the ability to obtain within 3 months from start date
• 5+ years of progressively more responsible sales and/or service experience
• Driver's license and access to reliable transportation

Nice To Haves

• 3+ years of strategic and consultative sales and/or account management experience
• TPA experience

Responsibilities

• Accountable for servicing and renewing the customer year over year
• Customer loyalty and satisfaction, as measured by survey results and persistency
• Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor
• Establish, cultivate and manage relationships with consultants and brokers
• Create the strategic retention and growth plan for assigned customer
• Strategically plan, negotiate and influence interactions and relationships with customer, their broker/consultant and internal team members
• Value delivery to customer including plan performance, account management and service results
• Develop and maintain a detailed knowledge base of assigned customer
• Facilitate the lifecycle of the customer relationship from RFP to renewal
• Clearly demonstrate the value propositions to upsell specialty and ancillary business
• Select, lead and leverage a team of internal team members as part of the customer's Strategic Account Team
• Strategically plan and meet with customers quarterly, identifying trends and offering solutions
• Prepare, host and follow-up an annual strategic planning session with the customer
• Determine and clearly articulate the value story, trend drivers and tracking of solutions performance
• Participates in or represents account management in special projects
• Provides sales and marketing support through participation in finalist presentations
• Assists in training and mentoring new SAEs and other Account Management team members
• Performs other duties as required

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: No Education Listed