Strategic Account Executive-Retail
About The Position
About Connecteam Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other. Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job. Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency. About the Role This role sits on the Strategic Accounts team and focuses on franchise and multi-site retail brands. You’ll own a small set of named retail accounts and turn early traction and regional wins into brand-wide adoption. Success in this role comes from understanding how retail organizations actually operate and building a partnership tailored to each brand’s goals and operating model. This role offers meaningful upside and real ownership. You’ll set the strategy for each account, develop long-term relationships with key stakeholders, and represent Connecteam at events and on-site meetings when it matters. You’ll own deals end-to-end - from early outreach with a dedicated BDR, through discovery and close, to expansion across locations, regions, and use cases. Land-and-expand is how we win. If you’re excited about going deep on a small number of retail brands, building real partnerships, and shaping how Connecteam adds value over time, this role is for you.
Requirements
- 3–5 years of experience closing SaaS deals as an AE.
- Experience selling into retail, multi-location, or operationally complex SMB or mid-market customers (strong plus).
- Enjoy working in a fast-paced, high-growth startup dynamic environment.
- Proven success selling into SMB or mid-market customers; multi-location or operational complexity is a strong plus.
- Strong discovery and storytelling skills with operators and executives.
- Track record of hitting or exceeding quota.
- Comfortable owning pricing, negotiation, and closing.
- High ownership mindset with strong judgment and follow-through.
- Analytical, resourceful, and curious about how real businesses operate.
Responsibilities
- Full revenue ownership: Lead deals end-to-end from first meeting through close and multi-location expansion
- Account-level strategy: Partner with your BDR to define target personas, deal approach, and expansion paths.
- Consultative sales cycles: Lead deep discovery, tailored demos, pricing, and negotiations with multi-stakeholder buying groups.
- Operational insight: Understand each brand’s workflows and translate them into clear business outcomes using Connecteam.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
