Strategic Account Executive - Food Testing Services

Eurofins Scientific • Madison, WI

79d

About The Position

Eurofins Food Chemistry Madison is looking for a Strategic Account Executive (SAE) to join our growing team. The SAE will be responsible for maintaining the health of client relationships, ensuring retention and organic growth. This role requires proactive identification of account issues and collaboration with various team members to resolve them. The ideal candidate will have a proven record in client management, meeting sales targets, and delivering exceptional customer experiences. The position involves regular attendance, applying GMP/GLP standards, and executing a sales strategy that results in increased sales year over year.

Requirements

• Bachelor's degree with 3-4 years technical sales experience or 7+ years relevant experience
• Proficient in Microsoft
• CRM Experience
• Proven strong performance in managing and growing client relationships
• Ability to work with others to resolve issues and develop solutions for clients
• Friendly, fast-paced, strong communicator and problem solver
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Enthusiastic, socially poised, and ability to develop positive relationships with clients, vendors, and team members
• Ability to travel 25% minimally

Responsibilities

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Owns the Health of the Client Relationship including quoting, onboarding, testing inquiries, problem solving, cross-selling services, and growing accounts
• Partners with Commercial peers to ensure positive client experience and outcomes
• Plans and executes a sales strategy/plan for assigned clients
• Proactively communicates with Business Unit Manager(s)/Directors/Presidents regarding client concerns/issues
• Builds undeveloped accounts and increases overall revenue in the territory
• Owns Master contract terms and ensures contract terms are met
• Meets and exceeds established sales goals and reports to sales management
• Develops forecast plan for each account and aligns with internal departments
• Maintains awareness of competitor pricing
• Conducts market research to understand market opportunities
• Develops market strategy and marketing promotional decisions
• Partners with the marketing department for support
• Develops sales relationships by providing company and product information
• Communicates with the credit team regarding payment terms
• Ensures proper communication between sales, credit, and shipping teams
• Works with the legal/contracts team to understand and create contracts
• Performs regulatory requirement activities
• Gathers required documentation and partners with documentation team
• Provides technical information and support
• Sets up and maintains files and folders for related documents
• Learns and executes on order entry and related processes
• Complies with all safety and cGMP requirements
• Completes other tasks as assigned
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Benefits

• Competitive salaries
• Excellent training
• Exceptional career prospects

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees