Strategic Account Director, SF

Openai • San Francisco, CA

393d • Hybrid

About The Position

The Strategic Account Director at OpenAI is a pivotal role within the Go To Market team, responsible for driving customer engagement and sales of AI products. This position combines technical expertise, strategic vision, and partnership development to help clients leverage AI technology effectively. The director will manage key accounts, oversee the sales cycle from pipeline generation to closure, and collaborate with various teams to ensure successful deployment and customer satisfaction.

Requirements

• 10+ years selling platform-as-a-service and/or software-as-a-service
• Achieving revenue targets >$2M per year for more than 3 years
• Designing and executing complex deal strategies
• Supporting the growth of fast-growing, high-performance companies
• Working directly with c-level executives
• Communicating technical concepts to customers and internal stakeholders
• Leading high-visibility customer events (CAB, conferences, product launches, etc.)
• Gathering, distilling, and processing complex market intelligence

Nice To Haves

• Customer-centric approach
• Passion or deep curiosity in artificial intelligence
• Experience in building strong systems and processes
• Ability to tackle new challenges and experiment with solutions
• Strategic thinking and understanding of go to market best practices

Responsibilities

• Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan
• Lead enterprise prospects' journeys from consideration to successful deployment
• Partner with solutions and research engineering to build and execute complex customer programs and projects
• Own a consumption revenue target
• Manage consumption revenue forecasts
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders
• Monitor the industry landscape to contribute to product roadmap and corporate strategies
• Collaborate with various departments including solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
• Support the recruitment and onboarding of other teammates
• Support the development of company culture

Benefits

• Relocation assistance
• Hybrid work model (3 days in the office per week)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed