Store Training Specialist - Internal Opportunity

Tecovas • Austin, TX

11d • $65,000 - $70,000 • Onsite

About The Position

Tecovas was founded with the simple goal of making the world's best western boots, apparel, and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike. Tecovas is looking for a Store Training Specialist to help elevate the talent of our retail stores . Reporting directly to the Senior Manager of Training, you will provide hands-on training to new and existing store teams to strengthen their product knowledge, customer service, operational, and hospitality skills . This role is required to be based in Austin, TX. Candidates must either reside in the greater Austin area or be willing to relocate/commute to Austin, TX. Must be willing to travel 75% of the time for onsite training. Please note that this job opportunity is available only to current and active Tecovas employees. If you are not a Tecovas employee, you will not be considered for this position.

Requirements

• 1-2 years proven retail training experience, applicable degree, or in-store experience preferred
• Clear understanding of retail training principles, product customization techniques, and effective methods for developing team expertise
• Marshall-level Customizations Certification preferred
• Strong communication and interpersonal skills
• Proven ability to effectively work on cross-functional teams
• Ability to be flexible and problem-solve in the moment
• Travel is required 75% of the time
• Familiarity with Zipline, Monday.com, and Google Workspace is a plus

Responsibilities

• Travel frequently between stores, including flagships, to support new product categories, training initiatives, and product customization programs
• Support new store openings and market visits as needed to lead team training and facilitate hand-offs with soft opening support
• The majority of time worked is spent in stores, supporting further skill development in product knowledge, customizations, and customer service
• Work closely with all levels of the store team to train and develop their customer service skillset, including product knowledge and customizations
• Partner regularly with Retail Training, the Field Leadership Team, and store-based training leaders
• Gather feedback from training participants and field leaders to assess the effectiveness of existing training programs and identify areas for improvement
• Develop confidence among store-based training leaders by sharing best practices, creating additional resources, and strengthening the Area of Responsibility program
• Outside these core responsibilities, bring new insights and ideas to the team to continue to improve the training function
• Ability and willingness to take on additional responsibilities as assigned

Benefits

• We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
• 401(k) match
• Paid Parental Leave
• Flexible PTO policy
• Corporate wellness program
• Competitive salary: $65,000-70,000/annually (commensurate with experience)
• Eligibility to participate in the Corporate Bonus Program
• Employee discounts!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed