Store to Home Administrator
About The Position
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Administrator and you’ll be a big part of this. What's the job? You’ll create a brilliant experience for every local customer who orders our products online. Working within our Store to Home delivery hub, you’ll be collaborating with your hub team to process online orders, manage stock, maintain an accurate database of products and delivery schedules – plus you’ll be supporting colleagues across your store to answer customer queries. In short, you’ll make sure our online customer experience and delivery service is the best it can be.
Requirements
- A brilliant organiser, problem solver and communicator
- great at working with numbers and spreadsheets to maintain data accuracy
- happy to expand your skills by using new technology and learning new ways of working
- flexible enough to work on a rota that includes weekends, evenings and bank holidays.
Responsibilities
- process online orders
- manage stock
- maintain an accurate database of products and delivery schedules
- supporting colleagues across your store to answer customer queries
Benefits
- award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- payroll giving
- an Employee Assistance Programme
- shopping discounts
- colleague wellbeing benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
