Store Team Member

Academy Sports + Outdoors • D'Iberville, MS

232d

About The Position

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring a fast, friendly customer service, to be able to navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy's Mission.

Requirements

• High school diploma or general education degree (GED) preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).
• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• 4+ years of personal experience with the outdoors hobbies, interests and skill sets; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).
• Ability to connect, build rapport and engage with customers.
• Effective problem solving and communication with customers and team members.
• Ability to execute multiple tasks with superior organizational skills and detail orientation.

Nice To Haves

• Bilingual a plus.
• Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping (Outdoor Enthusiast Only).
• Must meet federal and state requirements for selling and processing firearms transactions (Fishing and Hunting Sales Team Member Only).
• Must meet requirements to qualify to obtain/maintain FOID card (Illinois only) (Fishing and Hunting Sales Team Member Only).

Responsibilities

• Provide prompt, friendly customer service to all team members and customers.
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
• Work flexible schedules such as nights, weekends, and holidays based on business needs.
• Operate and coach others on the use of POS equipment, symbol and telephone (Cashier Only).
• Write routine reports and correspondence (Cashier Only).
• Maintain strong situational awareness and observation skills.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED