About The Position

At Pet Supplies Plus, we understand that cats and dogs are more than just pets; they are cherished members of the family. We are looking for a customer-service-oriented individual to join our team and help our furry customers and their humans find the right food, products, and answers to their questions. As a team member, you will play a crucial role in providing an exceptional store experience for our guests.

Requirements

  • Be knowledgeable about animals and our products to provide outstanding neighborly service.
  • Be flexible to work evenings, weekends, and holidays.
  • Candidates must pass a drug screening (in applicable states) and be 16 years or older.

Nice To Haves

  • Excellent listener and communicator who can help pet parents with their concerns, wants, and needs.
  • Strong desire to succeed; a self-starter who can work independently and collaboratively when necessary.
  • Love of pets and a desire to learn more about the Wag N’ Wash brand and the products offered.
  • Ability to perform walk-in nail trimming services.

Responsibilities

  • Greet guests with a positive, outgoing, 'ready-to-help' attitude.
  • Help customers find specific products, offering recommendations based on their needs.
  • Accept and process orders, operate the POS register, and resolve returns issues.
  • Promote special sales, offers, and awareness of our rewards program.
  • Manage inventory by stocking and cataloging products, including inputting data into computer systems.
  • Assist pet parents in navigating the self-wash stations and explain the washing process.
  • Stock the bathing supply caddies.

Benefits

  • Employee Discounts
  • Flexible Schedules
  • Pay Increases & Pet Care Training Programs
  • Promotion From Within Culture
  • Medical, Dental & Vision Plans (Full-Time)
  • Health Savings & Flexible Spending Accounts (Full-Time)
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