Store Team Leader

Hulsing Hotels/ Earth Fare / Accucare•Baxter Village, SC

10d•$62,000 - $93,000•Onsite

About The Position

The Store Team Leader at Earth Fare is pivotal in steering the daily operations, ensuring top-tier customer service, and upholding our commitment to health, wellness, and sustainability. This role encompasses comprehensive leadership, from team development and operational oversight to financial management and customer engagement. The Store Team Leader will not only ensure compliance with Earth Fare's standards and policies but also act as a champion for customer needs, fostering a team environment that mirrors the company's values. This position requires strategic oversight of sales, labor management, inventory control, and community engagement, all while maintaining a keen eye on profitability and operational excellence. The leader must be adept at problem-solving, proactive in identifying opportunities for improvement, and flexible enough to handle any responsibility that arises to ensure the store's success.

Requirements

Bachelor's degree preferred or equivalent experience in retail management.
Minimum of 3–5 years in retail management, preferably in natural foods or grocery.
Strong leadership, customer service orientation, merchandising, financial acumen, and team management skills.
Proficiency in POS and inventory management systems.
Friendly, patient, reliable, and committed to providing excellent customer service.
Passion for natural and organic products, and alignment with Earth Fare’s mission and values.
Must be able to lift up to 50 pounds
Must be able to bend, reach, stoop, kneel, and squat
Must be able to push, pull, and maneuver heavy loads
Must be able to stand and be on one's feet during the workday

Responsibilities

Lead, motivate, and guide a team of associates, fostering an atmosphere that reflects Earth Fare's mission and values.
Develop staff through training, performance reviews, and career pathing opportunities.
Ensure smooth and efficient store operations, compliance with company standards, and manage daily tasks to meet business objectives.
Champion customer service standards, ensuring each customer experience is positive and reflective of Earth Fare’s community-oriented culture.
Manage the in-store merchandising strategy to enhance sales, maintain product quality, and meet customer expectations for natural and organic products.
Drive sales and profitability by managing key performance indicators (KPIs) like sales, labor, and shrink, with targets established in the store level budget annually.
Uphold Earth Fare's unique food philosophy and operational standards, ensuring compliance with all relevant regulations.
Engage with the local community to promote sustainability and health, aligning with Earth Fare’s core values.
Adhere to specific scheduling guidelines to ensure leadership presence during key shopping times and to maintain operational consistency.
The Store Team Leader is expected to embody the spirit of entrepreneurship and ownership. This role requires a proactive approach to unforeseen challenges and opportunities, ensuring the store's success by addressing needs as they arise.