Pinch Penny Press
posted about 1 month ago
Full-time - Senior
Remote
251-500 employees
Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)
About the position
The Store Support Manager at Pinch A Penny is responsible for fostering strong relationships with owner/operators to enhance sales and profitability while improving operational efficiencies. This role encompasses overseeing store success from construction to business development, ensuring brand excellence, and providing coaching and training to store teams. The position requires a focus on operational standards, compliance, and achieving key performance metrics.
Responsibilities
- Build trusting relationships with owner/operators to increase sales, profitability, and operational excellence.
- Coordinate with Store Design & Construction team to execute store buildouts, openings, relocations, and renovations.
- Work with the analytics team to identify opportunities and trends to drive the business forward.
- Support brand excellence by leading, coaching, and training owner/operators in all aspects of the business.
- Commit to brand success by being a strong business coach in all areas of sales, profitability, and brand standards.
- Build sales and profits through operational standards and compliance.
- Communicate, train, and encourage sales building activities.
- Train and support new product and service rollouts.
- Assist owner/operators with the adoption and progression of all ancillary services.
- Remain actively involved in any location that is inconsistent with the company vision or expectations.
- Meet or exceed monthly key performance metrics at all levels.
Requirements
- 5-7 years of professional level experience in Business Operations or Management.
- Retail/Service experience is a must; pool industry experience is a plus.
- Experience in a franchised environment is a plus.
- Valid driver's license and willingness to travel up to 50%.
Nice-to-haves
- Bilingual proficiency is preferred.
- Experience in the pool industry.
Benefits
- Paid parental leave
- Employee stock purchase plan
- Paid holidays
- Disability insurance
- Health insurance
- Dental insurance
- Flexible spending account
- Paid time off
- Parental leave
- Vision insurance
- 401(k) matching
- Life insurance
- Prescription drug insurance
