Store Supervisor

Mothers Market•Laguna Woods, CA

4d•$18 - $24

About The Position

As a Store Supervisor , you’ll lead the store during your shift, especially at the front end delivering outstanding customer service and ensuring smooth day-to-day operations. You’ll serve as Manager on Duty (MOD) whenever the Store Manager or Assistant Manager are off, taking full responsibility for staffing, standards, and customer satisfaction.

Requirements

High School Diploma or GED
Completion of Mother’s Market’s Manager-On-Duty training
Proven experience as a Lead Cashier, Department Supervisor, or equivalent
Calm and confident decision‑maker in customer/staff interactions
Strong leadership, organization, and time-management abilities
Exceptional verbal and written communication skills
Comfortable using Word, Excel, Outlook, POS systems
Excellent math skills and the ability to use data to drive staffing and sales
Lift/move grocery and bulk items up to 50 lbs. (up to 100 times/day)
Handle carts, dollies, and electric pallet jacks
Stand, walk, bend, and twist frequently
Flexibility to work various shifts mornings, evenings, weekends as needed

Responsibilities

Lead Your Team & Shift: Supervise all employees and store operations for your shift maintain safety, security, and a high‑energy environment
Model Cashier Duties: Jump into Lead Cashier tasks when needed
Serve as MOD: Take command in leaders’ absence, overseeing staffing, tasks, and shift priorities
Walk the Store: Ensure departments are fully stocked, clean, fresh, and delivering excellent service
Drive Standards: Execute daily deliverables (checklist, merchandising, cleanliness)
Host Huddles: Run shift meetings to set priorities, boost morale, and align the team
Staff Management: Monitor breaks, dress code, schedules, and ensure staff presence where needed
Execute Campaigns: Support marketing and promotional initiatives
Close the Store: Handle end-of-day responsibilities when required
Resolve Issues: Use calm, professional judgment in customer and staff matters
Lead by Example: Set the bar for service, attitude, and team behavior
Maintain Grounds: Keep parking lot clean and carts organized
Oversee Maintenance: Guide the maintenance team on cleanliness and safety
Report & Respond: Document daily needs and escalate equipment issues
Coach Future Leaders: Train and mentor Lead Cashiers and cashiers
Support the Team: Fill gaps wherever necessary to maintain standards