Part Time Store Supervisor - Washington Square - Tigard, OR

Casper Retail•Tigard, OR

18d•Onsite

About The Position

Looking for a job to get you out of bed? Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products—including mattresses, pillows, bedding, and furniture—designed in-house by the Company’s award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper has Sleep Shops across North America and its products are available at a growing list of retailers. Casper’s Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, we’ve reached over 60 retail locations and are growing! We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally. Nuts and Bolts We are looking for a naturally charismatic leader with exceptional service and sales acumen to be a Store Supervisor. You will help oversee day-to-day operations of the store alongside the Store Manager and Associate Manager. As part of the leadership team, you will lead by example on the sales floor and ensure smooth store operations. You will help benchmark Casper's offline experience by nurturing a customer centric and consultative sales culture. When you’re not catching zzz’s, this is what you’ll do…

Requirements

1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer-facing role
Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
Deep and demonstrated understanding of service excellence in a consumer environment.
Outstanding communication skills with a knack for building consensus via influence.
Naturally curious and solves problems with grace and optimism.
Available to work at minimum 2 days a week with weekend availability
Ability to move boxes weighing up to 150 lbs and be on your feet all day

Nice To Haves

Financial management experience preferred.
The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration

Responsibilities

Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
Help lead and advise associate team on sales floor with goal driven approach.
Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement.
Maintain training standards on the sales floor; ensure the team has both product and systems expertise.
Help find ways to improve store operations and to improve overall customer experience.
Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ.
Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process.
Help Casper reinvent retail by creating unique, optimal retail experiences.
Be a constant ambassador of our core values and mission statement by providing and sharing great customer experiences, new messaging, ideas and feedback.