Store Sales Supervisor / Keyholder
About The Position
As America’s largest independent retailer of wine, spirits, beer & more, we’re looking for go-getters who want to spark joy with our customers and communities. As we continue to expand our business and increase the number of Stores and Store Support Centers across the country, we are looking for motivated and talented people to join our team to provide best-in-class service. If you have an entrepreneurial spirit and are looking for a unique opportunity to develop your career, this may be the place for you! As a supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally you will be referred to as Supervisor and report to the store management team. You will Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
Requirements
- 1-3 years of experience
- 1+ year of proven experience in a supervisory role within a retail setting
- Strong interpersonal skills and a team player mindset
- Experience resolving customer issues and coaching peers
- Familiarity with the point-of-sale systems and inventory management software
- Ability to work a flexible schedule as business requires, including evenings and weekends
- Must be 21 years of age or older
Nice To Haves
- High School Diploma or equivalent
Responsibilities
- Support the management team in growing our company brand
- Support store operations
- Help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers
- Serve in a team member capacity to support service team, merchandising and front-end operations
- Drive sales and deliver key performance metrics (KPMs)
- Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
- Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Maintain store safety and cleanliness standards across the store
- Perform other duties as assigned
Benefits
- Paid time off
- Generous store discounts
- Comprehensive health care plans including medical, prescription, dental and vision
- 401k
- College tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
