Store Sales Specialist

REI (Recreational Equipment Inc.)•Cranston, RI

8h•Onsite

About The Position

REI Co-op is seeking a Store Sales Specialist to enhance outdoor experiences by providing product knowledge, recommendations, and customer engagement. This role is crucial for ensuring 100% customer satisfaction through facilitating transactions, selling memberships, and promoting REI products and services. The specialist will also contribute to maintaining store appearance and merchandise organization, staying informed about REI products and trends to share with customers. The company is united around discovering, building, and celebrating better ways of working to help people find and pursue a love of the outdoors, while also shaping the future of the outdoors for people and the planet.

Requirements

Ability to work a flexible schedule based on business needs.
Enjoys communicating and building relationships, both inside and outside the organization.
Open to feedback and other viewpoints in the spirit of supporting the business.
Uses business understanding, innovative thinking, and sound judgment to solve problems.
Makes solid recommendations by combining information from various sources.
Produces quality work by setting effective goals and establishing priorities.
Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
Engages and influences others to accomplish worthwhile organizational goals.

Nice To Haves

Store retail experience (preferred).

Responsibilities

Assist customers with questions about products, memberships, and including special tickets sales.
Maintain visual standards with store management, merchandising, and sales leads.
Engage in REI Sales & Service Training and promote REI goods and services.
Support store pick-up, including receiving and processing products.
Follow REI loss prevention and safety procedures.
Ability to work a flexible schedule based on business needs.
Additional duties as assigned.