Store Sales Professional/Customer Sales Representative

NAPA Auto Parts • Torrance, CA

406d

About The Position

The Store Sales Professional/Customer Sales Representative role at NAPA is a hybrid position focused on driving growth through customer acquisition and relationship management. This position involves promoting NAPA's extensive product line to wholesale customers, working closely with local store management, and ensuring customer satisfaction through strong service and problem-solving skills. The role is performance-driven, offering a base salary plus commission, and is ideal for self-motivated individuals who thrive in a sales environment.

Requirements

• Prior experience in a Retail store or outside sales
• 2+ years of experience in a customer focused role and the ability to perform in a quota-driven environment
• Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
• Capability to present information in group meetings
• Valid driver license with no more than 2 moving violations in the last 4 years required

Nice To Haves

• Bachelor's Degree
• Background in the Automotive Industry

Responsibilities

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
• Promote the entire line of NAPA products and programs to Wholesale Customers
• Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
• Identify specific needs of customers and align solutions with NAPA's offerings
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
• Engage customers and keep them connected through all of NAPA's eSales programs
• Perform educational seminars, clinics and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone

Benefits

• Base Salary plus commission
• Vehicle & Cell phone allowance
• Outstanding health benefits and 401K
• Stable company with a family feel
• Company Culture that works hard, yet takes care of employees
• Opportunity for accessing multiple career paths and ongoing development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: Bachelor's degree