Store Sales Manager

LaserAway • North Bethesda, MD

3d

About The Position

As a Store Sales Manager, you will lead your clinic to success by combining strategic oversight with hands-on sales contributions. Youll ensure smooth clinic operations, foster a collaborative team environment, and set the standard for excellence in patient care. This is an exciting opportunity for a motivated individual to directly impact clinic performance, patient satisfaction, and team development.

Requirements

• High School Diploma required; Bachelors Degree preferred.
• 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
• Proficient in Google Suite, CRM systems, and data analysis to drive decision-making.
• A dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams.
• A proactive, detail-oriented individual with a strong commitment to LaserAways values and operational excellence.
• Flexible to work evenings, weekends, and holidays to meet clinic needs.

Responsibilities

• Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
• Manage Clinic Operations: Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
• Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
• Optimize Revenue Growth: Track CRM initiatives, focusing on cross-sell, upsell, and win-back strategies to boost clinic performance.
• Uphold Brand Standards: Ensure the clinic operates under LaserAways brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
• Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
• Inventory and Equipment Oversight: Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
• Foster Community Engagement: Build relationships with local businesses and organizations to position LaserAway as a key community member.
• Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
• Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.

Benefits

• LaserAway provides competitive compensation packages and a comprehensive range of benefits, including Medical, Dental, Vision, Disability and Life Insurance, a 401(k) plan with a company match, and additional ancillary benefits.
• We also offer Paid Time Off (PTO) in compliance with state and federal requirements, ensuring our employees are supported both professionally and personally.
• LaserAway also provides incentive compensation, including potential bonuses and commissions, depending on role and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees