Store Sales Manager

LaserAwayMadison, WI
Onsite

About The Position

LaserAway, an industry leader in aesthetic dermatology with over 10 million treatments performed and 18+ years of experience, is seeking a dynamic Store Sales Manager. This role involves overseeing clinic operations, driving performance, and ensuring an outstanding patient experience. As a Store Sales Manager, you will lead your clinic to success through strategic oversight and hands-on sales contributions, fostering a collaborative team environment and setting high standards for patient care. This is an exciting opportunity to directly impact clinic performance, patient satisfaction, and team development. LaserAway is committed to excellence, with treatments performed by licensed medical professionals supported by 25 board-certified dermatologists who craft and monitor protocols for safety and effectiveness. Utilizing state-of-the-art technology and premium products, LaserAway treats all skin types with precision and care across its 175+ locations. The company operates seven days a week, prioritizing convenience and a patient-first approach to deliver exceptional experiences. LaserAway empowers its leaders to thrive in a dynamic environment where excellence and innovation drive success, seeking results-driven leaders passionate about aesthetics and motivated to lead high-performing teams.

Requirements

  • Education: High School Diploma required
  • Experience: 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
  • Skills: Proficient in Google Suite, CRM systems, and data analysis to drive decision-making.
  • Leadership: A dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams.
  • Professionalism: A proactive, detail-oriented individual with a strong commitment to LaserAway’s values and operational excellence.
  • Availability: Flexible to work evenings, weekends, and holidays to meet clinic needs.

Nice To Haves

  • Bachelor’s Degree preferred.

Responsibilities

  • Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
  • Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
  • Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
  • Track CRM initiatives, focusing on cross-sell, upsell, and "win-back" strategies to boost clinic performance.
  • Ensure the clinic operates under LaserAway’s brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
  • Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
  • Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
  • Build relationships with local businesses and organizations to position LaserAway as a key community member.
  • Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
  • Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.

Benefits

  • Competitive base salary plus the opportunity to earn revenue shares based on clinic’s performance.
  • Opportunity to earn $80,000 to $115,000 annually, with top performers exceeding expectations.
  • Ownership Opportunities: Take ownership of your clinic’s performance and success with autonomy to make an impact.
  • Professional Growth: Benefit from leadership coaching, ongoing development, and a clear path for career advancement.
  • Collaborative Culture: Join a supportive, innovative team that values teamwork and excellence.
  • Competitive Rewards: Enjoy a competitive salary, performance incentives, and comprehensive benefits.
  • Exclusive Perks: Receive free and discounted aesthetic treatments.
  • Medical, Dental, Vision, Disability and Life Insurance.
  • 401(k) plan with a company match.
  • Additional ancillary benefits.
  • Paid Time Off (PTO) in compliance with state and federal requirements.
  • Incentive compensation, including potential bonuses and commissions, depending on role and performance.
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