LaserAway-posted about 2 months ago
$80,000 - $112,000/Yr
Full-time • Manager
West Hollywood, CA
1,001-5,000 employees
Personal and Laundry Services

As a Location Director, youll be the strategic and operational leader of one of our fast-paced clinics, overseeing both the sales and medical teams. This role blends hands-on leadership with data-driven decision-making to ensure the clinic delivers best-in-class results, financial success, and an elevated patient experience. Youll coach, inspire, and lead a team of Patient Care Coordinators and Clinicians to exceed sales goals, achieve operational excellence, and uphold LaserAways luxury brand standards.

  • Lead clinic operations with full accountability for sales performance, staffing, and profitability
  • Drive same-day sales, repeat visits, and revenue growth through strategic scheduling and high-impact coaching
  • Develop and mentor a high-performing team that delivers exceptional patient experiences and measurable results
  • Partner with regional leadership to implement marketing, labor, and business initiatives that optimize growth
  • Monitor KPIs, CRM activity, and patient feedback to identify trends and opportunities for improvement
  • Ensure consistent execution of brand standards across operations, presentation, and patient experience
  • 3+ years of leadership experience in luxury retail, med spa, fitness, or high-touch service industries
  • Proven ability to manage P&L, staffing, KPIs, and revenue goals
  • High business acumen and analytical mindset comfortable using data to drive results
  • Polished communicator with exceptional interpersonal and coaching skills
  • Passionate about team development, customer experience, and achieving excellence
  • Flexible schedule including evenings and weekends
  • Competitive base salary + uncapped monthly performance bonuses
  • Comprehensive benefits: medical, dental, vision, and 401(k) with company match
  • Paid time off and employee discounts on services and products
  • Full training and ongoing professional development
  • Career advancement opportunities within a rapidly growing national brand
  • Medical, Dental, Vision, Disability and Life Insurance, a 401(k) plan with a company match, and additional ancillary benefits
  • Paid Time Off (PTO) in compliance with state and federal requirements
  • incentive compensation, including potential bonuses and commissions, depending on role and performance
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