Store Sales Manager #242 - Foley, AL

Academy Sports + Outdoors•Foley, AL

1d•Onsite

About The Position

At Academy Sports + Outdoors, the Sales Manager position is responsible for the overall management and execution of operational excellence for the entire store, with a specific focus on supervision and management of team members in Hardlines and Softlines Sales (including Camping, Fishing & Hunting, Outdoor, Firearms, Apparel, Footwear and Team Sports). This leadership role directs and coordinates activities through subordinate team leads and other team members, driving the overall performance of the store through effective supervision, communication, and coordination. The Sales Manager leads the team and drives goals that directly impact customer satisfaction, store profitability, and Academy’s Purpose to make it easier for everyone to enjoy more sports and outdoors.

Requirements

At least three years of relevant work experience required
Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets
Exceptional supervisory and management skills
Ability to effectively coach department members on store policies, protocols and expectations
Leads by example and effectively drives the performance of team members
Excellent customer service orientation
Effective problem solving and communication with customers and team members
Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets
Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations
Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public
Writes reports, business correspondence and procedure manuals
Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public
Applies common sense understanding and reasoning to make appropriate, timely decisions
Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel
Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form
Required to complete Firearms Sales Certification training
Required to complete Power Industrial Truck Certification training
Successful completion of Academy Leadership University
Required to learn, understand and enforce company policies, procedures and safety rules
Adheres to company work hours, policies, procedures and rules applicable to management-level employees

Nice To Haves

Bachelor’s degree in related field

Responsibilities

Overall management responsibility for the execution and operational excellence of the entire store
Management responsibility for Hardlines and Softlines Sales and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development
Provides departmental direction to the Hardlines and Softlines Sales team and daily supervisory oversight to Team Leads and team members to ensure that exceptional customer service is the priority of interaction with customers
Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store
Includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members
Manages workforce productivity, efficiency and process improvement projects and initiatives
Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations
Ensures the completion of departmental zoning and adherence to department, store and Company standards
Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook
Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks
Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver
Required to complete Firearms Sales Certification training
Required to complete Power Industrial Truck Certification training
Successful completion of Academy Leadership University
Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members
Required to learn, understand and enforce company policies, procedures and safety rules
Adheres to company work hours, policies, procedures and rules applicable to management-level employees
May be required to perform other duties as assigned