Store Sales Manager
About The Position
The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supporting the omni-channel experience. This individual ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members. As an effective coach, the Store Manager develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success.
Requirements
- Legal authorization to work in the United States without the need for sponsorship.
- We require proof of eligibility to work in the United States.
Responsibilities
- New Hire Onboarding and Team Building Conduct one-on-one meetings to gain a deep understanding of your team's motivations. and personal/ professional aspirations.
- Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
- Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.
- Workforce Management Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.
- Ensure company policies, including appearance and functionality standards, and state regulations are followed.
- Professional communication and representation of Company brand in all internal and external interactions.
- Follow Company procedures for product transfers to ensure proper documentation of inventory.
- Ability to plan strategically.
- Analyze company provided reporting to determine appropriate staffing levels for store location.
- Partner with leadership to make staffing level changes.
- Talent Development Provide technical and product knowledge information to associates and customers, serve as subject matter expert
- Analyze company provided reporting and identifying skill gaps to address through coaching.
- Business Operations and Acumen Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
- Ensure store execution of product merchandising, marketing and POP standards.
- Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.
- Ensure timely opening and closing procedures.
- Manage stock inventory levels for assigned store.
- Review merchandise flow for assigned store, ensuring accurate stock.
- F ollow all Company procedures on cash handling including acceptance of payment and deposit processes.
- Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
- Ability to stand or sit for 8+ hours at a time.
- Execute company initiatives and any other activities requested by the supervisor .
- Maintain awareness of competition, advertisements and services offered, develop strategies to counter.
- Conduct store level inventory process and research any discrepancies.
- Partner with leadership and corporate partners as needed.
- Lift, push or pull 50+ pounds.
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Get paid on- demand
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
