Store Sales Manager

About the position

Join Mattress Firm® as a Store Sales Manager and have the job of your dreams! This commission-driven sales role will provide you with everything you need to thrive at Mattress Firm. The Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members.

Responsibilities

• Drive individual and team sales performance and KPIs.
• Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans.
• Create an environment where customers are always at the center and have an exceptional experience.
• Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions.
• Assist in multi-store staffing, interviewing, and hiring qualified candidates.
• Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.
• Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools.
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Ensure company policies, including appearance and functionality standards, and state regulations are followed.
• Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.

Requirements

• Experience in retail sales management.
• Strong leadership and team development skills.
• Ability to drive sales performance and meet KPIs.
• Excellent communication skills.
• Ability to create a customer-centric environment.

Nice-to-haves

• Experience in omni-channel retailing.
• Familiarity with social media marketing strategies.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.
• Additional perks may include discounts on cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, and pet insurance plans.