Store Protection Specialist

Ross-Shire Engineering

418d • $37,440 - $38,480

About The Position

The Store Protection Specialist at Ross is responsible for maintaining a safe and secure environment for both associates and customers by providing a visible presence at store entrances and throughout the sales floor. This role focuses on mitigating theft and fraud while ensuring compliance with loss prevention directives. The Specialist is expected to engage with customers in a friendly manner, monitor for potential theft indicators, and collaborate with store leadership to minimize operational shortages.

Requirements

• High School education or equivalent required; AA degree preferred.
• One year of retail supervisor experience or similar training preferred.
• One year of loss prevention/security training preferred.
• Active Security Guard License preferred.
• Strong communication skills and ability to build relationships with the store team.
• Excellent customer service skills and proven conflict resolution abilities.

Nice To Haves

• Experience in a fast-paced retail environment.
• Knowledge of loss prevention strategies and techniques.

Responsibilities

• Provide a visible presence at store entrances/exits to deter theft and fraud.
• Maintain a safe and secure environment for associates and customers.
• Greet customers courteously and assist them with inquiries.
• Monitor the sales floor for potential theft indicators and suspicious behavior.
• Collaborate with store leadership to ensure compliance with loss prevention directives.
• Educate associates on shortage reduction initiatives and proper checkout procedures.
• Remove clutter and ensure clear access to emergency exits.

Benefits

• Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs.
• Associate Discount and Identity Protection.
• Employee Assistance Program and Commuter Benefits.
• 401K with service requirements and Employee Stock Purchase Program.
• Medical/Dental/Vision Health Insurance for full-time associates.
• Legal Insurance and Flexible Spending Account options.
• Life/ADD Insurance and Long-Term Disability coverage.
• Enhanced Maternity and Parental Leave Benefit.
• Vacation Pay accrued at a rate of 10 days/year after eligibility commences.
• 9 Personal and Company Holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees