Nordstrom-posted 3 months ago
$15 - $22/Yr
Remote • Houston, TX
5,001-10,000 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

The ideal Store Operator provides an outstanding customer service by responding efficiently and accurately to incoming calls in a friendly, professional and courteous manner. This role is a fully remote, work from home position. Candidate location restrictions apply. Nordstrom is able to offer remote employment of this position in: Texas.

  • Receive and respond to incoming calls from customers and co-workers by utilizing a desktop computer and headset
  • Act as a general resource for customers and employees
  • Set a positive example of the Nordstrom experience while meeting service expectations and communications standards
  • Maintain a high level of confidentiality
  • A professional speaking voice to communicate clearly with customers and co-workers
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Working knowledge of Microsoft Office products like Outlook, Word and Excel
  • 6+ months customer service experience (preferred)
  • The ability to work a flexible schedule based on business needs
  • Training: Monday - Friday for 4 weeks (required)
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
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