Store Operations Associate, Naples FL 09170

Sally Careers • Naples, FL

68d

About The Position

The Store Operations Associate supports a world-class customer experience by leading the operations execution of the store. This role assists the flow of product at all stages including inventory, receiving, product placement, backstock, and re-stocking efficiency. The associate ensures all inventory processes are complete and accurate, and the store is maintained to meet Brand Standards.

Requirements

• High School Diploma or equivalent
• Must be 18 years of age or older
• 1+ years retail sales/customer service experience preferred
• Must be available to meet the scheduling needs of the business, including before or after business hours.
• Able to communicate with customers, co-workers, and management in a clear and concise manner
• Ability to execute brand standards to support customer service
• Can read and follow company guidelines outlined in Brand Standards
• Detail oriented
• Ability to lift and carry heavy boxes and place product on all shelves
• Can follow direction and perform other duties as assigned by Manager

Nice To Haves

• Effective Communicator - Proactively and quickly making sense of complex issues; communicating complicated information simply.
• Excellent collaborator, exceptional verbal and written communication skills.
• Flexible, Agile, Adapter – Ability to pivot quickly and manage through change in a constantly evolving retail landscape.
• Strong organizational skills and strategic thinker in providing a clear direction and priorities top of mind.

Responsibilities

• 60% Operations: Effectively support timely execution of shipment processing, including 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork.
• Maintain brand standards and efficiency in stockroom.
• Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized.
• Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed.
• Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for customers.
• May open or close the store.
• 30% Inventory Management/Loss Prevention: Understand and effectively use available company technology and tools to support inventory processes and omni-channel shopping experience.
• Compliance with and knowledge of all safety and Loss Prevention policies.
• Compliance with all inventory control procedures & HAZMAT.
• 10% People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance.
• Bring world-class customer experience to life by providing an optimal customer experience, both external and internal.
• Support with on-boarding and training needs of new associates as needed.
• Is an advocate for diversity, inclusion, and belonging.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees