Store Operations Associate, Naples FL 09170

Full Service Careers • Naples, FL

76d

About The Position

The Store Operations Associate supports a world-class customer experience by leading the operations execution of the store. This role assists in the flow of product at all stages including inventory, receiving, product placement, backstock, and re-stocking efficiency. The associate ensures all inventory processes are complete and accurate, and that the store is maintained to meet Brand Standards.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 1+ years retail sales/customer service experience preferred.
• Must be available to meet the scheduling needs of the business, including before or after business hours.
• Able to communicate with customers, co-workers, and management in a clear and concise manner.
• Ability to execute brand standards to support customer service.
• Can read and follow company guidelines outlined in Brand Standards.
• Detail oriented.
• Ability to lift and carry heavy boxes and place product on all shelves.
• Can follow direction and perform other duties as assigned by Manager.

Nice To Haves

• Effective Communicator - Proactively and quickly making sense of complex issues; communicating complicated information simply.
• Excellent collaborator with exceptional verbal and written communication skills.
• Flexible, Agile, Adapter - Ability to pivot quickly and manage through change in a constantly evolving retail landscape.
• Strong organizational skills and strategic thinker in providing clear direction and priorities.

Responsibilities

• Effectively support timely execution of shipment processing, including 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork.
• Maintain brand standards and efficiency in stockroom.
• Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized.
• Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed.
• Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for customers.
• May open or close the store.
• Understand and effectively use available company technology and tools to support inventory processes and omni-channel shopping experience.
• Ensure compliance with and knowledge of all safety and Loss Prevention policies.
• Comply with all inventory control procedures & HAZMAT.
• Work well with others to support customer needs and store operations.
• Provide an optimal customer experience, both external and internal.
• Support with on-boarding and training needs of new associates as needed.
• Advocate for diversity, inclusion, and belonging.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees