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Responsible for managing the daily operations of the Bassett Home Furnishings retail location, so that the store's financial objectives, customer experience, and daily tasks are consistently achieved. The Store Operations Administrator works with customers to arrange payment for merchandise, provide follow up on customer service issues, schedules deliveries, respond to post delivery and service surveys, as well as provide information on many other issues and questions, Ensuring adherence to the Bassett standard in the following areas: customer relations, administrative functions, operational processes, and systems. The ideal candidate must possess a true passion for customer service.
