About the position
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Create an outstanding customer experience through exceptional service.
- Establish and maintain a safe and clean environment that encourages customers to return.
- Assist the department manager in reaching sales and profit goals.
- Monitor all established quality assurance standards.
- Embrace the Customer 1st strategy.
- Encourage associates to deliver excellent customer service.
- Demonstrate the company's core values.
Requirements
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
Nice-to-haves
- Any retail experience.
- Second language (speaking, reading and/or writing).
- Report all safety risks/issues and illegal activity, including robbery, theft or fraud.
- Notify management of customer or employee accidents.
- Practice preventive maintenance by properly inspecting equipment.
- Reinforce safety programs by complying with safety procedures.
- Ensure proper temperatures in cases and coolers are maintained.
- Adhere to all food safety regulations and guidelines.
- Stay current with present, future, seasonal and special ads.
- Display a positive attitude.
- Report product ordering/shipping discrepancies to the department manager.
- Label, stock and inventory department merchandise.
- Check product quality to ensure freshness.
- Recommend grocery items to customers.
- Gain and maintain knowledge of products sold within the department.
- Create an environment that enables customers to feel welcome, important and appreciated.
- Promote trust and respect among associates.
Benefits
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay.
- Emotional and financial support with free counseling through our Employee Assistance Program.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career.
- Vast potential for growth through industry-leading training programs and diverse career pathways.
