STORE/NIGHT CLERK

Kroger-posted 3 months ago
Entry Level
Ypsilanti, MI
5,001-10,000 employees
Food and Beverage Retailers
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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

  • Create an outstanding customer experience through exceptional service.
  • Establish and maintain a safe and clean environment that encourages customers to return.
  • Assist the department manager in reaching sales and profit goals.
  • Monitor all established quality assurance standards.
  • Embrace the Customer 1st strategy.
  • Encourage associates to deliver excellent customer service.
  • Demonstrate the company's core values.
  • Ability to handle stressful situations.
  • Knowledge of basic math (counting, addition, and subtraction).
  • Effective communication skills.
  • Any retail experience.
  • Second language (speaking, reading and/or writing).
  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated.
  • Gain and maintain knowledge of products sold within the department.
  • Recommend grocery items to customers.
  • Check product quality to ensure freshness.
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained.
  • Reinforce safety programs by complying with safety procedures.
  • Practice preventive maintenance by properly inspecting equipment.
  • Notify management of customer or employee accidents.
  • Report all safety risks/issues and illegal activity.
  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay.
  • Emotional and financial support with free counseling through our Employee Assistance Program.
  • Valuable associate discounts on purchases, including food, travel, technology and more.
  • Up to $21,000 in tuition reimbursement over your career.
  • Vast potential for growth through industry-leading training programs and diverse career pathways.
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