STORE/NIGHT CLERK

Kroger • Warren, MI

386d

About The Position

The Store/Night Clerk position at Kroger is a part-time role focused on creating an outstanding customer experience through exceptional service. The clerk will assist the department manager in achieving sales and profit goals while maintaining a safe and clean environment that encourages customer loyalty. The role emphasizes the importance of customer service and adherence to the company's core values.

Requirements

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Nice To Haves

• Any retail experience.
• Second language (speaking, reading, and/or writing).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment.
• Assist the department manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Recommend grocery items to customers and inform them of grocery specials.
• Check product quality to ensure freshness and review sell by dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained.
• Reinforce safety programs by complying with safety procedures.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents and report safety risks/issues.

Benefits

• Flexible scheduling options.
• Opportunities for career growth and development.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees