Store Mgr I - Citadel Mall

Td Securities USA • Charleston, SC

400d • $68,640 - $102,960

About The Position

The Store Manager I at TD Bank is responsible for developing and leading a store portfolio to enhance growth and profitability in the Consumer Business. This role involves managing deposits, loans, fees, and expenses while ensuring a legendary employee and customer experience. The Store Manager will coach and motivate the store team, deepen customer relationships, and ensure that customer needs are met through appropriate referrals to specialists.

Requirements

• Undergraduate degree or equivalent experience.
• 3+ years of relevant experience in retail, customer service, or financial services.
• 1+ years of leadership and coaching experience.
• Strong business development skills and ability to implement strategies.
• Knowledge of bank product lines and services, as well as store operations.
• Proven ability to manage competing priorities and align efforts with store goals.
• Strong financial analysis and presentation skills.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office suite.

Nice To Haves

• Small Business and Consumer lending experience.
• Notary License.

Responsibilities

• Develop and lead the store portfolio to enhance growth and profitability.
• Manage deposits, loans, fees, and expenses effectively.
• Coach and motivate the store team to deliver exceptional customer experiences.
• Deepen customer relationships and ensure their needs are met through referrals.
• Oversee the management of team performance and handle disciplinary actions as required.
• Act as the highest point of escalation for customer issues within the store.
• Originate loan applications and conduct loan closings.
• Promote the bank's presence in the community through initiatives and business groups.

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees