Store Manager

Circle K-posted 3 months ago

Full-time • Mid Level

Dallas, TX

5,001-10,000 employees

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The Store Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, and maintaining a clean and organized environment. This role involves recruiting, hiring, and training employees, managing site relationships, and ensuring compliance with company standards. The Store Manager will also analyze financial data to maximize sales and profits while promoting a positive public image within the community.

Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well kept based on Company standards.
Maintain a professional and supportive image among subordinates and supervisor.
Schedule employees within Company guidelines to maximize customer service and maintain site image.
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
Develop positive and professional relationships with all suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines, as well as understand and manage merchandise margins.

High School diploma or GED preferred.
Experience in retail sales preferred.
Ability to supervise and train for the use of equipment, tools and materials listed in the CSR and ASM job description.
Ability to use a computer, or acquire those skills necessary to use a computer at the site.
A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
Ability to communicate (orally and in writing) in English.

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