Comoto-posted 4 months ago
$22 - $28/Yr
Full-time • Manager
Wichita, KS

As a Store Manager (SM), you will be responsible for managing the store’s team members and the overall success of the store. You will partner with your Assistant Store Manager to hold your team accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You will also be responsible for managing all store operations, including opening and closing procedures, administering returns/store credit, managing schedules, performance metrics and standards, and dividing tasks amongst your team.

  • Provide an outstanding shopping experience and deliver exceptional customer service.
  • Act as a sales driver, coach, and communicator, providing training and leading by example.
  • Ensure that merchandising is completed according to MAPP, and that the store aesthetic is clean, stocked, and organized.
  • Stay up-to-date with brand and product knowledge, company information, sales and company-wide events.
  • Build and retain a winning team by partnering with Talent Acquisition and actively recruiting.
  • Encourage team members to try new ideas and share successful strategies.
  • Promote health, safety, and wellness of employees through wellness programs and safety committees.
  • Deliver honest feedback to motivate team members.
  • Represent Cycle Gear at special events.
  • Sales management, product sales, and/or customer service experience, ideally in a specialty retail environment.
  • Demonstrated ability to lead a team that delivers results.
  • Proven track record of teaching, motivating, and holding a team accountable.
  • Experience with computers (MS Excel) and POS systems (RetailPro).
  • Self-starter mentality that consistently delivers an outstanding, personalized retail experience.
  • Open mind, eager to learn and be a part of the riding community.
  • Motorcycle riding knowledge or interest (strongly desired, but not a requirement).
  • Hourly base pay plus commission on a tiered system based on meeting sales goals.
  • Medical/Dental/Vision/Life/Accident insurance.
  • Paid Time Off.
  • 401K.
  • Generous employee discount.
  • DailyPay for secure, instant transfers of earned pay before payday.
  • Strong emphasis on training and development.
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