Store Manager
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About The Position
The Store Manager is a role model for building and maintaining the guest relationships that are the foundation of the Company's retail sales success. This position will develop and lead retail store associates and other store employees in the implementation of the Company's sales approach, perform store operations functions such as opening and closing the store and maintain compliance with the Company's policies and operating procedures to ensure the delivery of an exceptional in-store experience for every guest that results in increased store sales, profitability and customer loyalty. The Store Manager is accountable for meeting and exceeding store customer satisfaction and sales targets which include sales per guest (SPG), Gross Margin Return, (Digital) Net Promoter Score ((D)NPS) and other key performance metrics.
