Circle K-posted 3 months ago
Full-time • Entry Level
Frederick, MD
Food and Beverage Retailers

The Store Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, and managing staff effectively. This role requires a high school diploma or GED, along with experience in retail sales. The Store Manager will recruit, hire, and train employees, develop positive relationships with suppliers, and promote a safe and professional image within the community. The position involves financial analysis, budgeting, and ensuring compliance with company standards.

  • Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
  • Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards.
  • Maintain a professional and supportive image among subordinates and supervisor.
  • Schedule employees within Company guidelines to maximize customer service and maintain site image.
  • Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely, professional manner.
  • Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
  • Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • High School diploma or GED preferred.
  • Experience in retail sales preferred.
  • Ability to supervise and train for the use of equipment, tools and materials.
  • Ability to use a computer for analysis of reports, inventory control, cash control, etc.
  • A valid driver's license and adequate transportation to/from bank and corporate management meetings.
  • Ability to communicate (orally and in writing) in English.
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